Industry :
  Consumer Finance
  Telecom
  Intelligence Agencies
  Insurance
 
 
 
     
 
  Telecommunications
 
 
Telecom industry has been witnessing a downturn in prices because of market conditions and technological changes. Therefore key challenges that any telecom organization is facing today are:
 
 
  • How to increase the per customer usage (ARPU)
  • How to reduce fraud and credit losses
  • How to reduce customer churn
  • How to create a decision framework for profitability maximization
veHere provides cutting edge analytic services across these four critical areas of decision support, churn management, risk management and lifetime value maximization.
 
 
Key Areas Solutions Benefits
Decision Support
Response Model
Campaign Analysis
Segmentation
Value Migration
Enhance Response rates
Analyze impact of promotions
Marketing Right product to right Customer
Reduce Erosion
Voluntary Churn
Proactive & Reactive Retention Solution
Churn Solution
Satisfaction Measurement
Reduce Attrition
Enable differential and dynamic
pricing
Identify the most dissatisfied customers
Risk Management
Behaviour Risk Solution
Collection and Recovery Scorecard
Fraud Solution
Reduce Delinquency Manage Credit Limit
Increase recovery and collections
Reduce Fraud Losses
Customer Value Management
Cross Sell Model for VAS
Up-sell for Plan upgrades
Lifetime Value Prediction
Increase Stickiness
Increase Profit Per Customer
Enhance Lifetime Value
 
 
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